Privacy Policy

At Obiela, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.


Information We Collect

When you visit our store, we may collect the following types of information:

  • Personal Information: Name, email address, billing/shipping address, payment information (processed securely), and phone number.

  • Order Information: Details of the products you purchase, order date, and transaction details.

  • Device Information: IP address, browser type, cookies, and browsing data to improve your shopping experience.


How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate with you regarding your purchase, inquiries, or promotions.

  • Improve and personalize your shopping experience.

  • Prevent fraud, secure transactions, and comply with legal obligations.


Sharing Your Information

We do not sell or trade your personal information. However, we may share it with trusted third parties only when necessary, such as:

  • Service Providers: Payment gateways, shipping companies, and marketing platforms that help us run our business.

  • Legal Requirements: If required by law or to protect our rights and safety.


Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You can disable cookies through your browser settings, but some features of the site may not function properly.


Data Security

We take appropriate technical and organizational measures to keep your personal data secure. All payment transactions are encrypted, and your sensitive information is never stored on our servers.


Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your data (subject to legal and business requirements).

  • Opt out of marketing emails by clicking “Unsubscribe” in any message we send.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.


Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Obiela Customer Support
📧 esawehamze186@gmail.com